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City Plumbing in Odessa, TX

1 licence register searched4.4 from 1 Google reviewHours published1 service found on their website
311 W 42nd St, Odessa, TX 79764(432) 366-2401cityplumbingtx.com/ opens in a new tab
Stock photo of septic tank pumping
Stock photo

About City Plumbing

From the website of City Plumbing, read 15 Sept 2026. It describes what the company says it offers, not independent verification.

City Plumbing handles sewage backups, the failure where wastewater pushes back up through the drains toward sinks, tubs and toilets. Their site says a backup is a serious situation that needs immediate attention to prevent further damage and health hazards. That is the emergency they answer, and it is the call to make the moment drains start running the wrong way.

Septic Services in Odessa

Quoted from the website of City Plumbing, read 15 Sept 2026.

  • Sewage Backup

    Sewage Backup: If sewage is backing up through your drains, it’s a serious situation that requires immediate professional attention to prevent further damage and health hazards.

    source opens in a new tab

Septic Service Categories

These are how Google lists the business, not proof of a service offered.

Septic system serviceBathroom remodelerDrainage serviceGas installation serviceHot water system supplierPlumbing supply storePlumberWater purification companyWater softening equipment supplier

Published hours (not a full week)

Saturday
Open 24 hours

Google Reviews

4.4 1 Google review
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  1. Lara D.

    August 2025

    Came over, spent 10 minutes back in April, charged $250 and put in the wrong flapper causing a leak for three months cause I don't know anything about plumbing and trusted the professionals. Realized the toilet was the reason I spent 1k in water over the next three months...called and they are now owned by another company, darville I believe. Called and they came out and used scissors on the flapper to trim a part off to "fix" the problem, causing an intermittent leak.

    Response from the owner

    Hi Lara, We are unable to find your name in our system in order to confirm the work that you are claiming we did. Can you please confirm your name and address, or you can call us at 432-580-9675 to help you. Again, please call us ASAP to help you with this issue. This review will be flagged after a week. Thank you for your time!

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  2. DUSTIN B.

    July 2025

    I asked if I could make an appointment two weeks in advance for first thing in the morning (there was no emergency) as the person on the phone told me that they didn't have any jobs in the books that far ahead. I was told that my time slot could only be from 8am to 12pm or 1pm to 5pm. A four hour windows is a long time to take off from work and wait. I hung up.

    Response from the owner

    Hi Dustin, (the Masonic Lodge in Odessa) We appreciate your call to set up plumbing services with our team. We understand that there will be times when our team will be unable to go out ASAP. But, getting extremely mad when our office is unable to give you an exact time frame is something we can't control. However, the person you spoke with explained that we are unable to give out times due to the fact that each job is different and some take longer than others. Our team also explained that we do give our customers a 30 min call before we head out to your location. Your review does not qualify for service, since we were unable to service your business due to your character and you hanging up on the person trying to help you. When you have a moment, we ask that you please remove your review due to the reasons mentioned above. Thank you for your time and we hope you have a great day!

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  3. Susan W.

    July 2025

    The experience I’m reading on Nextdoor and Facebook state that the plumber sits in the truck for an hour thanks charges for a job done in one hour 2.5 hours ranking up the customers bill. Also changing a faucet that Adds up to 20.00 but charging double for it. That sounds scary for a person living on limited income like the elderly. It’s sounds like this company takes advantage of people ranking up extre money for a job that should not get that expensive. I know not to use theses people at all and this is notice to anyone else who can’t or doesn’t want to be cheated and over charged.

    Response from the owner

    Hi Susan, we appreciate your time you took to write this review. We are puzzled about your service call. When you initially called our office gave you information about pricing and charges. If you are going to rely on what you read on social media, please beware! Don't ever hesitate to ask more questions, our team was honored to help you when you called us and asked for a service call to install your faucet. Please don't call us if you are going to manipulate the system and not speak the truth. Thank you for your time!

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  4. LaRecce S.

    June 2025

    I do not recommend this company at all! I spoke with 3 different dispatchers and they said their call went to the technician. It took 3 calls before a tech called us back and we still have not received any service!

    Response from the owner

    Hello LaRecce, unfortunatlely we have moved. We want to apologize for the changes and about your service call that was transferred, but was lost in the system. Again, please accept our most sincere apology. Thank you for your time!

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  5. Joel L.

    November 2024

    Plumber never showed up when he scheduled. Called several times, but no answer. 👎🏼

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From the Google listing, checked 30 Aug 2026.

Mauretta's five-star review describes a crew that was available to come out within two hours, one that "worked steadily" on the problem until it was fixed. She writes that her household will stay with the company for future needs and recommends them.

Map and Directions

City Plumbing311 W 42nd St, Odessa, TX 79764

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Other Septic Companies in Odessa

Licence Registers Searched

  • TCEQ Registered Sludge Transporters13 Sept 2026

Frequently Asked Questions

What services does City Plumbing offer?

Published on their website: Sewage Backup.

How is City Plumbing rated?

4.4 stars from 1 Google review.

Sources and Dates

  • Company website · 11 Sept 2026
  • Google Business Profile · 30 Aug 2026
  • Google Maps · 30 Aug 2026
  • TCEQ Registered Sludge Transporters · 13 Sept 2026

Before You Call

A backup leaves little time to weigh options, and the decision is who gets the call first. City Plumbing's sewage backup service is the one to reach for in that moment, and the question worth asking on the phone is what they will check first, the tank or the line.