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Wind River Environmental of Springfield, MA in MA

4.3 from 1 Google reviewOpen 24 hours, seven days a week
Wind River Environmental of Springfield, MA

Septic Service Categories

These are how Google lists the business, not proof of a service offered.

Septic system serviceService establishmentPlumber

Hours

Open 24 hours, seven days a week

Google Reviews

4.3 1 Google review
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  1. Henry L.

    July 2025

    ⭐☆☆☆☆, Disappointed by Unexpected Charges and Lack of Transparency (Resolved see update) I initially turned to Wind River Environmental with optimism. I had a cracked sewer pipe that needed repair, and their quote came in at about one-third the cost of other companies. I assumed they had a more efficient or innovative method, and was encouraged when they were able to schedule a technician within two days. Ken, the technician, was professional, courteous, and prompt.

  2. Kellie M.

    March 2021

    I called to have my septic tank pumped. They came out and pumped an abandoned tank on my property which was obviously not my septic tank. When I called to have them come back and fix the mistake they said they would call me back and never did.

    Response from the owner

    Hi Kellie, My apologies. I'm going to bring this to the managers attention and have someone reach out ASAP. If there is a preferred contact number to reach you, please send me an email at marketing @wrenvironmental.com.

  3. Christa B.

    February 2021

    I had to have my tank pumped today due to the fact that water began to back up into the basement from a shower. I have to say that within 45 minutes Steven was here to pump the tank. STEVEN IS AMAZING!!! He always shows up with a smile on his face. He is kind, courteous, extremely knowledgeable, honest and efficient. I truly could go on and on. It can be a stressful moment when you have an issue like that and you just pray it's not something much more costly that's wrong with the system. Steven is always up front and honest and just makes you feel like you are in good hands.

    Response from the owner

    Hi Christa, Thank you very much for your kind words. I will be sure Steven's supervisor sees this, and also want to thank you for recognizing the way Steven and so many more of our experienced technicians make customer service important as we also demonstrate that we know our industry and care about our customers because they are our neighbors in our communities where we live.

  4. Cheryl G.

    February 2019

    Poor service organization and will never do business with them again!

    Response from the owner

    Hi Cheryl, We are truly sorry to hear about your experience with us. If you could email us at marketing@wrenvironmental.com with more information we would love the opportunity to make this right.

  5. Sarah M.

    July 2018

    Excellent service and best price around.

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Wind River Environmental of Springfield, MA

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How is Wind River Environmental of Springfield, MA rated?

4.3 stars from 1 Google review.