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The Waterworks Plumbing, Drain, Heating & Cooling in Columbus, OH

3 licence registers searched4.7 from 77 Google reviewsOpen 24 hours, seven days a week
550 Schrock Rd, Columbus, OH 43229(614) 490-2149thewaterworks.com/ opens in a new tab
The Waterworks Plumbing, Drain, Heating & Cooling

Septic Service Categories

These are how Google lists the business, not proof of a service offered.

Septic system serviceAir conditioning repair serviceAir filter supplierContractorDrainage serviceFurnace repair serviceHVAC contractorPlumberWater testing serviceWater treatment supplier

Hours

Open 24 hours, seven days a week

Google Reviews

4.7 77 Google reviews
Read all reviews on Google opens in a new tab
  1. Jahlani W.

    September 2026

    Great work. Efficient. Wish they had lay-a-way.

    Response from the owner

    Thank you, Jahlani! We’re glad you were happy with the work and efficiency of our team. We also appreciate your feedback about payment options and will be sure to share it with our team.

  2. Mark P.

    September 2026

    Travis came out and helped resolve a clogged drain for us in no time. He was very polite and helpful. Left our home clean and you would never know he was there. 10/10

    Response from the owner

    Thank you, Mark! A 10/10 is a great compliment. We’re happy Travis got your drain taken care of quickly and treated your home with care along the way. We’ll be sure to pass your kind words along to him!

  3. Robert G.

    September 2026

    Came early. Apprentice led by experienced plumber did great work. Very clean couldn't even tell anyone had been here. Technicians very pleasant and knowledgeable. Great to see younger apprentice being very well trained by experience. I have and will continue to use this company. Good work and come when you need them.

    Response from the owner

    Thank you, Robert! We especially appreciate you recognizing the teamwork and training happening on the job. It’s great to hear the crew took such good care of your home and left everything spotless. Your continued support means a lot to us, and we look forward to being here whenever you need us!

  4. Tara B.

    September 2026

    I called them for an emergency flooding issue in our bathrooms, there was sewage coming up from the drains. I scheduled and was told they wouldn't be able to get out until like 4pm, which was about 4 hrs, ok whatever, we needed someone. I gave her two phone numbers because we are a mechanic/car dealership and she asked me three times who would be here. I told her myself or my husband we are a business, she said both are you area able to pay, yes we are able to pay, and even if we wasn't here the receptionist would be available.

    Response from the owner

    Tara, we’re sorry for the frustration and inconvenience this caused, especially when you were dealing with an urgent sewage backup at your business. Our team does require confirmation before dispatching a technician, but after reviewing your call, we recognize that this requirement was not clearly communicated when your appointment was scheduled. We understand how frustrating it was to expect a technician that afternoon only to learn that the appointment had been canceled after a missed call. We appreciate you bringing this to our attention. Your feedback has been shared with our team so we can improve how we communicate our scheduling and confirmation process going forward.

  5. Rita B.

    September 2026

    The technician was very kind and helpful. An online search said to expect between two to $3000 for a new water heater. Ours was just at around 3000, but our house is old and had to have a few extra things done so I wasn’t really surprised. Everything went well. I did worry about them only sending one person to get an enormous water heater down into the basement by himself. I thought that could’ve been at least two people at that point. Fast, polite, professional, and not an unexpected cost.

    Response from the owner

    Thank you for the thoughtful feedback, Rita! We’re glad your water heater installation went smoothly and that our technician took good care of you. We also appreciate you sharing your concerns about the installation process and the additional estimate. Your feedback is helpful to our team, and we’ll be here and ready to help whenever you need us in the future!

From the Google listing, checked 30 Aug 2026.

Homeowners calling for drain and sewer cleaning describe friendly technicians who clear blockages quickly and leave the property clean. Mark noted that a technician named Travis resolved a clogged drain "in no time" and kept the home tidy. Tara reported that the company canceled an emergency service call for sewage coming up from drains after her business missed a confirmation phone call.

Map and Directions

The Waterworks Plumbing, Drain, Heating & Cooling550 Schrock Rd, Columbus, OH 43229

Other Septic Companies in Columbus

Licence Registers Searched

  • Ohio Bond List of Installers for Multiple Systems13 Sept 2026
  • Ohio Bond List for Septage Haulers13 Sept 2026
  • Ohio Bond List of Service Providers13 Sept 2026

Frequently Asked Questions

How is The Waterworks Plumbing, Drain, Heating & Cooling rated?

4.7 stars from 77 Google reviews.