On recommendations, I contacted 2 other plumbing companies via phone, text and emails and never received a response. My first call to Prime Plumbing we were immediately scheduled for a consultation resulting in a contract to update our water softening system and reverse osmosis system installation. From the first call to completion the entire team were professional, personable and educational - an very enjoyable experience.
Response from the owner
Thank you so much for taking the time to share such a thoughtful 5-star review! It truly means a lot to our entire team. We know how frustrating it can be to reach out to multiple companies and not even receive a response, so we’re especially grateful that you gave Prime Plumbing the opportunity to help. From that very first phone call to getting your water softening system updated and your reverse osmosis system installed, our goal was to make sure you felt taken care of, informed, and comfortable with every step of the process. Hearing that you found our team professional, personable, and educational, and that the entire experience was enjoyable, is exactly what we hope for every customer. We’re incredibly grateful for your trust and for allowing us to be a part of improving your home’s water quality. Thank you again for choosing Prime Plumbing and for putting your trust in our team. We truly appreciate you!
