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Old Dominion Septic & Utilities, LLC in Richmond, VA

3.8 from 9 Google reviews2 services found on their website
200 S Providence Rd, Richmond, VA 23236(804) 272-7343olddominionsepticandrooterservice.com/ opens in a new tab
Stock photo of septic tank pumping
Stock photo

About Old Dominion Septic & Utilities, LLC

From the website of Old Dominion Septic & Utilities, LLC, read 15 Sept 2026. It describes what the company says it offers, not independent verification.

Old Dominion Septic & Utilities pumps septic tanks and performs septic inspections. The company calls pumping the best way to avoid septic emergencies and extend the life of a system. Its inspection process starts by locating the tank, since many owners are not sure where theirs sits.

Septic Services in Richmond

Quoted from the website of Old Dominion Septic & Utilities, LLC, read 15 Sept 2026.

  • Septic Inspection

    Essential Parts of a Septic Inspection Locating the Tank: if you’re not sure where exactly your septic tank is located, this will understandably be the first step of the process.

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  • Septic Pumping

    Septic pumping is the best way to avoid septic emergencies and extend the life of your system.

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Septic Service Categories

These are how Google lists the business, not proof of a service offered.

Septic system service

Google Reviews

3.8 9 Google reviews
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  1. Elmer L.

    August 2026

    Made an appointment twice with them and they did not show up to either! Called the day off for them just to now show up!

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  2. Jessica C.

    January 2026

    This company replaced the septic system next door to me. They did an abysmal job. They dragged their feet coming to do the work in the first place, then they finally completed the work and did a horrible job putting the yard back together afterward. The yard is now full of deep rills where the soil has settled after rain. They did not bother to compact the soil around where it was dug up and now it's a major trip hazard. The company told the neighbor that they'd try to send someone out to look at it "soon".

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  3. John L.

    January 2026

    Had them come out to snake out a sewer line. I was a work and my sister who is 76 showed them the toilet was. I have had this problem before you have to pull the toilet to run the snake. Short time later they said it was fixed. Paid them. I look at the toilet and to me it did not look like it was removed. The next day (Saturday before a major snow storm)it backed up, I call them and a answering service said they would call back. They never did. Had to call another company to come out on overtime. He pulled the toilet.

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  4. Mary C.

    November 2025

    We had the best experience with Old Dominion Septic. They are a family run company and their crew is polite, professional and know their stuff. Peggy is so wonderful and was so responsive to my questions and when scheduling. I learned a lot and also how rain plays a huge role in when they can put a drain field in. So I had to be patient. Joey led the crew and bless him, he put up with me as I am a project manager by nature. He always gave me updates, listened to all my concerns (as putting a new tank and drain field in was totally new for me) and did the absolute best job.

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  5. Daniel C.

    September 2025

    Well after buying home, that need some septic work, in June 2025. It is Sept 12 with this clown show not even coming once let alone doing anything. Always we will come next week for sure. Well I personally am getting in touch with the law firm on closing because they have already been paid and have not provided the service they were paid , over $14,000. So to make a LONG story short, absolutely do NOT use this joke of a company. The absolute VERY WORST SERVICE SINCE MOVING TO VA, from ANY company or business.

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From the Google listing, checked 30 Aug 2026.

Several reviewers name the crew members who showed up. EDW describes Jimmy and Steven pumping a tank and clearing a clogged pipe the same visit. Mary credits Joey and his crew with a new tank and drain field, work she says "went very smooth". Suzy has been using the company for two years.

Map and Directions

Old Dominion Septic & Utilities, LLC200 S Providence Rd, Richmond, VA 23236

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Other Septic Companies in Richmond

Frequently Asked Questions

What services does Old Dominion Septic & Utilities, LLC offer?

Published on their website: Septic Inspection, Septic Pumping.

How is Old Dominion Septic & Utilities, LLC rated?

3.8 stars from 9 Google reviews.

Sources and Dates

  • Company website · 11 Sept 2026
  • Google Business Profile · 30 Aug 2026
  • Google Maps · 30 Aug 2026

Before You Call

A homeowner buying or selling faces one decision pumping does not settle: whether to have the system inspected first. Ask on the phone what the inspection covers and how soon it can be scheduled.