Dr. Drain Cleaning in Philadelphia, PA

I am filing this complaint because I believe I was charged an excessive amount for minimal work and felt pressured into paying. I contacted the company to diagnose a water pressure issue in my bathroom after being told the owner would come to my home. Instead, I received a call from someone identifying himself as the owner's partner, stating he would come instead. When they arrived, four men came to my home, which I was not expecting. I was alone at the time, and the situation made me feel uncomfortable. Thankfully, I have security cameras documenting the visit.

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I had them out twice to clean the main drain first time he said he had it cleared call him back he left the clean out cover slightly loose so I have water in my basement no problem I snugged it down it seems good until I ran the washer it overflowed I call them back up the owner started yelling at me Saying I don’t know what “you people are doing over there “and wanted charge me again real shoddy customer service

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Had him fix a few issues I was having w multiple toilets in my house, did a great job. Definitely recommend!!

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Great work

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Great work and awesome customer service. 10/10!

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