BC Crotty Septic Services in Kissimmee, FL

I've used this company for many years. I needed my tank emptied. They sent 1 person. My septic tank has a big cement lid on it. The guy attempted to open it by himself and ended up letting it slide into the tank itself. He had to call the office and get help. They weren't exactly apologetic but fished my lid out. It took them most of the day to finish the job. And they pretty much messed up my yard where they had to bring in a piece of equipment to get the lid out. I'm not sure I will use them again.

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Ron is the best septic tech in the state of Florida!!! God job

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Ken did a great job Quick, clean and informative. Thank you sir.

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Ken is amazing guy that came out. Super good dude explained it. Didn't make me feel dumb. Very professional guy a true asset for his company. I was stressing all weekend the kids looked at me like daddy help and I couldn't do anything. He came out was like dont worry I'll take care of it. Explained as he went. Made the process amazing. And there prices are way reasonable. And they came the same day I called. And didnt charge me extra. Worked around my time to come. A true stress reliever he was. And cleaned up after himself and put everything back like he wasn't even there.

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My experience with BC Crotty Septic Services was extremely disappointing. I was promised a refund for an overcharge, but when I called three weeks later to follow up, the person who answered was shockingly unprofessional. They yelled at me, made inappropriate and disrespectful remarks about an employee, and hung up when I questioned their behavior. This level of customer service is unacceptable, and I cannot recommend this company to anyone.

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